News & Press

FOR IMMEDIATE RELEASE

       Contact:   Bruce Ribolini
                       603-598-1370
                       bribolini@nashuagsc.com

Ajilon Global Solution Center, Nashua, NH, Launches Software Usability Evaluation Services

RAPID, COST-EFFECTIVE ALTERNATIVE ADDRESSES NEED OF MULTIBILLION DOLLAR SOFTWARE INDUSTRY

Towson, Md. – June 23, 2003 – Focusing on the need of the multibillion dollar software industry to develop software acceptable to end-users, Ajilon Global Solution Center, Nashua, NH, today announced a new service — software usability evaluations — often cutting months from a full scale usability testing project.  This new service is positioned as a fast turnaround, lower cost alternative to traditional, time-intensive software usability testing, and is available immediately. 

Ajilon Global Solution Center’s usability evaluation services provide the entire IT community with a faster, less expensive alternative to traditional larger scale usability testing projects.  This fast turnaround capability will be particularly valuable for hastening the delivery of new software and upgrading  existing software.  By providing a leading indicator of real user acceptance, the evaluations serve as a predictive tool of rollout success.  Additionally, usability evaluation results can be of significant value in directing more exhaustive usability testing efforts should they be necessary. 

According to Bob Burley, corporate executive consultant with Ajilon Global Solution Center, it is imperative that manufacturers obtain the user perspective before software rollout, because lack of user acceptance both increases costs and reduces revenues. “Users will vote with their keyboard and their wallet when software is difficult to use or counterintuitive,” he said. “The final test for software is user acceptance, and Ajilon Global Solution Center’s usability evaluation services alert developers of the need for enhancements, before it’s too late to make them.”

Ajilon Global Solution Center offers two levels of usability evaluations: a basic evaluation consisting of an expert evaluation of client provided or easily obtainable software or Web sites. The review is conducted by Ajilon Global Solution Center’s usability experts from its laboratory facility, and focuses on the evaluation of the user facing elements of the software.  

An expanded evaluation examines both the user layers, interface layers and work layers and provides data on user reactions, technology bottlenecks, migration issues as well as an evaluation of the culture, context and collaborative aspects of usability in the intended end-user environments. 

Where indicated by either a basic or expanded evaluation, Ajilon Global Solution Center also offers the more conventional full usability testing project services.

Ajilon Global Solution Center has over 20 years’ experience in usability evaluations and testing, having delivered for numerous clients in private, public and academic sectors. Usability evaluation and testing services are increasingly demanded as today’s business results increasingly depend on user acceptance of software. In addition to usability evaluation services, the Center provides usability testing, software performance testing, software quality assurance services, software publication services and training. Nashua, N.H.-based Ajilon Global Solution Center is a full service software quality assurance and testing lab, and is a division of information technology services firm Ajilon Consulting.

About Ajilon Consulting